Resume
WORK EXPERIENCE
Hy-Vee, Inc. | NOC Specialist | June 2021 - Present
-Oversee jobs and operations of the mainframe.
-Provide troubleshooting and support of the network stack and clients.
-Handle encryption and delivery of company payroll.
Hy-Vee, Inc. | Network Administrator Intern | November 2020 - June 2021
-Configured networking devices such as switches, firewalls, and routers to deploy in retail locations and data centers.
-Utilized SolarWinds to monitor and manage network equipment.
-Utilized Meraki Dashboard to monitor, manage and configure networking equipment at the retail level.
-Utilized Visio to sketch network topologies.
-Assisted with support services to provide general IT/network support to retail employees.
-Migrated retail location’s public wifi off of a third party managed service to our own equipment to save money and provide more tailored support.
-Tracked inventory, hardware replacements, and hardware deployments to retail locations.
Hy-Vee, Inc. | Network Systems Intern | May 2020 - October 2020
-Traveled around the Midwest to Install and image workstations to provide retail employees with the tools and applications needed for their daily operations.
-Assisted retail employees with device issues that they came across.
-Synced retail servers to ensure that the drives were up to date with any tools needed for system maintenance.
-Created VM Hubs and upgraded pharmacy's VM Hubs to the current version of Windows 10, as well as set up replication to the backup server for redundancy.
-Assisted with support services to troubleshoot and fix issues at the point of sale machines.
-Utilized Nagios to identify failures on retail servers, as well as communicated with stores to troubleshoot the hardware issues in order to dispatch technicians with the proper parts to solve the issue.
-Imaged and configured new servers to be installed at the retail locations.
-Migrated the retail servers over to Dell OME for better cloud management.
-Utilized administrative/maintenance accounts to allow various devices to be used with McKesson Enterprise Rx software for pharmacies.
Target | Produce Sales Expert | July 2019 - May 2020
Hy-Vee | Courtesy Clerk/Produce Clerk | May 2015 - August 2018
CERTIFICATIONS
TestOut
PC Pro: Install, repair, configure, and secure computer hardware, operating systems, and software. Recognized as a skills-based alternative to the CompTIA’s A+ certification.
Silver Peak Systems
Silver Peak SDWAN Professional (SPSP): Install, configure and deploy Silver Peak software-defined WAN with Orchestrator and EdgeConnect appliances.
CradlePoint
CradlePoint Certified Network Associate: Install, manage and monitor Cradlepoint devices.